Privacy Policy

Your privacy is important to us. It is Con Friel & Company Limited’s policy to respect your privacy regarding any information we may collect from you across our website,, and other sites we own and operate.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.

Con Friel & Company Limited is committed to respecting and protecting your privacy and would like you to feel safe when you give us your personal details. We will always clearly identify ourselves in correspondence issued and on our website. Our principal business is to provide advice and arrange transactions on behalf of clients in relation to Life, Pensions, and Savings & Investments. To provide you with relevant information, to respond to your requests we sometimes request that you provide us with information about yourself.

This Privacy Notice will inform you of the information we gather and how it is used.  Con Friel & Company Limited maintains the same privacy practices with respect to data that is collected off-line and on-line and this notice also covers both those methods of data collection and use. Con Friel & Company Limited complies with EU General Data Protection Directive (GDPR) for the collection, use, and retention of all personal data.

Our Full Data Protection Policy is available on request:

  What information we gather:

 In general, you may visit our website without identifying yourself or revealing any personal information. Con Friel & Company Limited collects domain information from your visit to customise and improve your experience on our website.

The website may collect certain information from your visit, including the date and time of your access, the pages you have accessed, the name of the Internet Service Provider and the Internet Protocol (IP) address by which you are accessing the Internet, and the Internet address from which you linked to our site, if applicable. We use this information to better understand how our website is being used so that we can improve its performance.

Some portions of this website may request that you give us information about yourself, from which we are able to identify you, such as your name, email or other address. Some of the ways in which we may collect information from you are:

  • Subscription to newsletters or other  Con Friel & Company Limited content-related correspondence
  • Event registrations for seminars, conferences, etc.
  • White paper or other downloads

Use of the information we gather

When we collect information about you, we intend to tell you why we are asking for the information and what we intend to do with it. You will have the option of not providing the information, in which case you may still be able to access other parts of this website, although you may not be able to access certain services. In certain areas of our website or on documentation, we may, where appropriate, enable you to ‘opt in’ to certain uses of your information e.g. personal data and direct marketing. Data will not be held for longer than is necessary, credit card transactions (while not currently part of our business) will be held for the duration of the transaction and general client details will be held while you are a customer. The information we collect about you or your computer is used to run the website, respond to your requests or process any transactions you have requested. It may also be used to verify your identity, send you information or contact you in relation to an Con Friel & Company Limited products or services that you are using or that we believe may be of interest to you after you have chosen to ‘Opt in’. 

Sharing information with third parties

We pass personal information to companies that act as service providers under contract with us and only process your personal information as instructed by us. Your personal information is transferred securely and is not used by other parties for any reason. Our main data processors are Mailchimp (trading as Mailchimp) who support the issue of our service emails.

Mailchimp are based in the United States and any personal data we share with them is done so in accordance with the EU Standard Contractual Clauses. The only information passed includes your name and/or email address. MailChimp may collect information about your devices and your interaction with emails; this information may be used to improve the content and operation of services and to facilitate related research and analysis.

Data Security

 Con Friel & Company Limited’s intent is to strictly protect the security of your personal information; honour your choice for its intended use; and carefully protect your data from loss, misuse, unauthorised access or disclosure, alteration or destruction. We have taken appropriate steps to safeguard and secure information we collect online, including the use of encryption when collecting or transferring sensitive data such as credit card information.

However, you should always take into consideration that the internet is an open forum and that data may flow across networks with little or no security measures, and therefore such information may be accessed by people other than those you intended to access it.

 How to update and/or amend the personal information you have provided

 You are entitled to know whether we hold information about you and, if we do (subject to certain limitations), to have access to that information and have it corrected if it is inaccurate or out of date. To exercise your Right of Access or to update your details under your Right of Rectification or Erasure please email or write your request to the contact address below with proof of identity.

Business Relationships

 The website may contains links to other websites. Con Friel & Company Limited is not responsible for the privacy practices or the content of such websites. Con Friel & Company Limited uses pixels, transparent GIF files and other methods to help manage online advertising.

 Contacting Us

 If you have any questions or comments about our privacy notice or practices, please contact us. DPO is Paul / 074 9121301

Con Friel & Company Limited may modify or update this privacy notice from time to time at any time without prior notice. You can check the “Last Updated” date at the bottom of this page to see when the notice was last changed. We encourage you to check this notice often so that you can continue be aware of how we are protecting your personal information. Your continued use of our website and Company constitutes your consent to the contents of this privacy notice, as it may be modified from time to time.

This policy is effective as of 1 November 2019.